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OUTAGES: 1-800-439-4563           CONTACT: 870-763-4563

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Outage Restoration

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  2. Outage Tools
  3. Outage Restoration

How we prioritize repairs after a major storm

We’ve come to expect reliable electrical service as being a given.  If an outage does happen, normally it isstorm damage restored within a few hours, at most.  When something big (like the '09 Ice Storm) causes widespread damage to a significant portion of our infrastructure, electrical service could well take days to restore.  Our dedicated lineman work long, hard hours trying to restore electrical service, but it is a job that requires they work methodically in order to ensure everyone's safety.

 

Like all electrical cooperatives, Mississippi County tries to restore power to as many locations as quickly as possible.  The following set of procedures govern how we go about restoring service and prioritization of specific repairs:

 

  1. Restore power to substations
  2. Repair feeders with high priority customers (hospitals, nursing homes, customers on life support systems, water and sewage treatment facilities, fire departments, and law enforcement facilities)
  3. Repair major three-phase lines that serve large numbers of members in residential areas
  4. Repair rural three-phase lines
  5. Repair single-phase branch lines, transformers, and individual services
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Contact Info

Mississippi County Electric Cooperative

474 East State Highway 18
Blytheville, AR 72315

Office: (870) 763-4563
Outages: 1-800-439-4563

About Us

Mississippi County Electric Cooperative

Your local power provider, serving northern Mississippi County, Arkansas.  Please look around and discover all the things your co-op has to offer.

Mission Statement:

Improving the quality of life for our members by providing safe, reliable and affordable electricity

 

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©2025 Mississippi County Electric Cooperative. All Rights Reserved.

  • Home
  • About Us
    • Organization
      • Officers & Directors
      • Meet Our People
    • Touchstone Energy Cooperative
      • About Touchstone Energy
      • The Seven Cooperative Principles
      • The Cooperative Difference
      • Touchstone Energy
    • Documents
      • Annual Report
      • Bylaws
      • Privacy Policy
    • Community
      • Community Service
      • Employment
      • Service Area Map
  • Account Services
    • Account Service
      • New Account/Service
      • Levelized Billing
      • Automatic Bank Draft
    • Service
      • Stopping Service
      • Rates, Fees & Services
    • Benefits
      • General Information
      • Capital Credits
      • Payment Assistance
  • Member Resources
    • Information
      • What is Demand
      • Paying Your Bill
      • Reading Your Bill
      • Residential Energy Efficiency Resources
      • Call Before You Dig
      • 65+ or Handicapped
      • Sales Tax Exemption
      • FAQ
    • News
      • News and Events
      • Arkansas Living Magazine
    • Member Services
      • Co-op Connections Card
      • Together We Save
    • Exede/Wildblue Users
      • Exede/Wildblue Email
      • My WildBlue
    • Outage Tools
      • Outage Reporting
      • Outage Restoration
    • Communications Opt In/Out
      • Email Communications Opt In/Out Form
      • Load Management Communications
    • Recipes
    • Recommended Links
  • Products and Programs
    • Products
      • Internet Service
      • Compact Fluorescent Lights
      • Marathon Water Heaters
      • Heat Pumps
    • Programs
      • Green Power
      • Energy Audits
      • Security Lights
      • Youth Tour
    • SmartHub
      • Smarthub Account Management
      • SmartHub Pay Now
      • SmartHub - What is it? How do I get it?
      • FAQ's
    • Electrical Safety
      • Electric Safety and Efficiency
      • General Electrical Safety Tips
      • Kids Safety Tips
    • Activities
      • Safety Checklist
      • Safety Quiz
      • Safety Programs
  • Contact Us