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OUTAGES: 1-800-439-4563           CONTACT: 870-763-4563

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FAQ

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  1. Member Resources
  2. Information
  3. FAQ

Q: Most information published by Mississippi County Electric Cooperative, Inc. refers to members. What persons or organizations are being referred to and what are the benefits and obligations of "membership"?
A: Each person or entity receiving electric service from Mississippi County Electric Cooperative, Inc. is a member of Mississippi County Electric Cooperative, Inc. This cooperative is a not-for-profit organization formed to provide services at cost to its members. Members of Mississippi County pay competitive rates for electric service which generate a profit for the cooperative. These profits are retained and invested in plant and equipment necessary to provide service to members. When prudent financial considerations allow, previously retained profits are refunded to members by way of a capital credit retirement check. Rights and obligations of members arise from a contractual relationship detailed in Mississippi County Electric Cooperative, Inc. Bylaws provided each member when application for electric service is made.

Q: How is Mississippi County Electric Cooperative, Inc. different from investor owned utilities?
A: As mentioned above, Mississippi County Electric Cooperative, Inc. is a not-for-profit cooperative organization which means that all profits of Mississippi County Electric Cooperative, Inc. accrue to the benefit of the members we serve, not stockholders. Additionally, control of Mississippi County Electric Cooperative, Inc. is local; the members directly elect the Board of Directors, who themselves must be members of Mississippi County Electric Cooperative, Inc. .

Q: I sometimes receive a check from Mississippi County Electric Cooperative, Inc. entitled "Capital Credit Refund". What does this check represent, how is the amount determined and may I expect to receive additional checks in the future.
A: As discussed above, the check represents a return of previously retained profits invested by Mississippi County Electric Cooperative, Inc. in plant and equipment. The total amount which may be refunded each year is limited by lenders and plant and equipment need of Mississippi County Electric Cooperative, Inc. Each member receives a share of the refund based on their usage for the year in which the profits were generated.

Q: What causes my lights to blink?
A: Most temporary power interruptions are caused by equipment on the power lines detecting faults in the electric current and correcting the condition resulting in a momentary interruption. These fault currents are often caused by trees or animals such as squirrels contacting lines. Mississippi County Electric Cooperative, Inc. has an ongoing right-of-way program, trimming trees and brush to reduce the probability of momentary outages caused by tree contact with lines. If you are experiencing momentary interruptions with regularity, please contact your local office so that the cause of the interruptions can be investigated.

For additional information regarding any of the information contained in the articles above, click here to contact Mississippi County Electric Cooperative, Inc.

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Contact Info

Mississippi County Electric Cooperative

474 East State Highway 18
Blytheville, AR 72315

Office: (870) 763-4563
Outages: 1-800-439-4563

About Us

Mississippi County Electric Cooperative

Your local power provider, serving northern Mississippi County, Arkansas.  Please look around and discover all the things your co-op has to offer.

Mission Statement:

Improving the quality of life for our members by providing safe, reliable and affordable electricity

 

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©2025 Mississippi County Electric Cooperative. All Rights Reserved.

  • Home
  • About Us
    • Organization
      • Officers & Directors
      • Meet Our People
    • Touchstone Energy Cooperative
      • About Touchstone Energy
      • The Seven Cooperative Principles
      • The Cooperative Difference
      • Touchstone Energy
    • Documents
      • Annual Report
      • Bylaws
      • Privacy Policy
    • Community
      • Community Service
      • Employment
      • Service Area Map
  • Account Services
    • Account Service
      • New Account/Service
      • Levelized Billing
      • Automatic Bank Draft
    • Service
      • Stopping Service
      • Rates, Fees & Services
    • Benefits
      • General Information
      • Capital Credits
      • Payment Assistance
  • Member Resources
    • Information
      • What is Demand
      • Paying Your Bill
      • Reading Your Bill
      • Residential Energy Efficiency Resources
      • Call Before You Dig
      • 65+ or Handicapped
      • Sales Tax Exemption
      • FAQ
    • News
      • News and Events
      • Arkansas Living Magazine
    • Member Services
      • Co-op Connections Card
      • Together We Save
    • Exede/Wildblue Users
      • Exede/Wildblue Email
      • My WildBlue
    • Outage Tools
      • Outage Reporting
      • Outage Restoration
    • Communications Opt In/Out
      • Email Communications Opt In/Out Form
      • Load Management Communications
    • Recipes
    • Recommended Links
  • Products and Programs
    • Products
      • Internet Service
      • Compact Fluorescent Lights
      • Marathon Water Heaters
      • Heat Pumps
    • Programs
      • Green Power
      • Energy Audits
      • Security Lights
      • Youth Tour
    • SmartHub
      • Smarthub Account Management
      • SmartHub Pay Now
      • SmartHub - What is it? How do I get it?
      • FAQ's
    • Electrical Safety
      • Electric Safety and Efficiency
      • General Electrical Safety Tips
      • Kids Safety Tips
    • Activities
      • Safety Checklist
      • Safety Quiz
      • Safety Programs
  • Contact Us